Returns & Exchanges
At Peaky Hat, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your headwear doesn't fit perfectly or meet your expectations, our dedicated team is here to ensure a seamless resolution.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the item in its original packaging, ensuring all tags are attached and the hat is securely stored to prevent crushing during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned item, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.